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Getting started with Direct Claims Handling

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In December 2020, the General Members' Meeting of the Dutch Association of Insurers decided that we will introduce Direct Claims Handling in our country. What does that mean for you as an affiliated insurer? This page contains various tools and documents that will help you, as a member of the Covenant, on your way.

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The toolkit is only accessible to employees of insurers who are affiliated with us. The content of the toolkit appears when you log in to this site. Don't have an account yet? Then request it first. We refer powers of attorney to the NVGA for the same information about the Direct Claims Handling.

Last changed on: 11/07/2023