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Digiwijzer Self-regulation: codes and regulations

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With eighty codes, regulations and covenants, the insurance sector has a robust self-regulatory system. This digiwijzer filters the results specifically for your situation:

  • Which regulations and codes apply in which situation?
  • How and when are these tested for compliance?
  • Are the regulations binding or not?

Would you rather see a complete overview of all self-regulation? They are listed in these PDFs:

Read the definition of private and (small) business here.

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Ethisch kader datatoepassingen

Het Ethisch kader datagedreven besluitvorming vraagt van verzekeraars om een aantal extra checks te doen bij de inzet van moderne technologieën zoals bijvoorbeeld kunstmatige intelligentie, chatbots en automatische besluitvorming. Read more

Protocol bij betalingsachterstanden

In dit protocol is vastgelegd op welke wijze verzekeraars omgaan met klanten met premiebetalingsproblemen. Het protocol is per 1 april 2021 van kracht. Read more